🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

Virtual Receptionist Perth - Local Phone Answering Service Melbourne

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
📞

We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

📞

Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

🏢

Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

📱

Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

📧

Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

🚨

Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

💼

Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

🏪

Small Business

Tailored solutions for growing businesses

🏥

Healthcare

Specialized support for medical practices

🦷

Medical & Dental

Professional medical reception services

💰

Financial Sector

Secure handling for financial services

🏠

Real Estate

Property management and real estate support

⚖️

Legal

Confidential support for legal practices

🔨

Construction

Field-ready support for trades and construction

✈️

Tourism & Travel

24/7 support for hospitality businesses

💻

Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

Top Answering Service In Australia - 2023 Reviews Sydney

That makes it simple for you to engage with a fascinating process that's cost-efficient. You may believe that $3 per call is quite expensive but think about it by doing this, if 1 in 10 calls develops into someone hiring your company, it's most likely you'll make a lot more than the $80ish that it cost to answer all those calls.

" Fantastic Office Environment, that is Warm, Welcoming and Diverse, Facilities' are fantastic, really friendly personnel that quickly end up being buddies. Safe and terrific space for organizations that are both established and those starting."



A phone answering service or virtual receptionist is a design where your incoming calls can be diverted to a professional receptionist who is offered to take those calls for you and either forward the important calls throughout to you or take a message - virtual call answering service and send that message through to either you or your personnel.

How Does An Answering Service Work? Perth10 Best Virtual Receptionist & Answering Services In 2023 Brisbane


The typical manager invests around 20% of their time addressing either admin jobs or addressing time squandering inbound calls - answering service. With your own virtual receptionist on the group you can recover that time and focus your attention on doing what you do best, generating more consumers and growing your service.

Virtual Receptionist + Phone Answering Services

Firstly, when you sign up for a 7 day complimentary trial you will be assigned a regional telephone number. If you are in Sydney then that number would be a local Sydney 02 number. Once you have your distinct number you will require to inform us what greeting you desire our group to use when we address your calls.

Now that you have your greeting set up you will need to tell us how you desire to receive your messages. Messages can be sent by either SMS or e-mail. If you select to receive your message by email then there is no surcharge, if you select SMS then there is a small additional charge per SMS.

24/7 Live Telephone Answering Services In Australia Sydney5 Mistakes To Avoid When Hiring A Phone Answering Service Melbourne


Never. You can transfer as many or as few as you desire. Some clients have all of their inbound calls diverted through our answering services and let us handle the entire reception procedure. Other customers simply send us their overflow calls when they are actually busy. Other customers once again just user us for after hours calls or calls received when their in-house receptionist is on annual leave or off on authorized leave.

Another great thing about utilizing our service is that the cost of live answering is connected to the level of service. < We have an entire variety of services making use of our call answer service. We are especially popular with expert service companies like legal representatives, accounting professionals and consultants who require live answering.

Answering Services - 24/7 Live Phone Answering Sydney

In this article, we will check out the advantages of making use of a virtual receptionist service and how it can boost your service operations. Among the main advantages of an answering service is the ability to address incoming calls effectively. A virtual receptionist can handle and respond to calls on your behalf, ensuring that your clients get a timely and professional phone response.

Let us answer that call. An essential benefit of answering services is the cost-effectiveness it offers. Employing a full-time, in-house receptionist can be costly, thinking about the extra costs associated with staff member benefits, training, and devices. On the other hand, a virtual receptionist service enables you to pay only for the services you need.

One of the primary advantages of a virtual receptionist service is the ability to address incoming calls efficiently. A virtual receptionist can handle and answer get in touch with your behalf, guaranteeing that your clients receive a timely and expert action. With a virtual receptionist, you can concentrate on your core organization activities without interruptions from having to respond to consistent phone calls.

This service focus permits you to streamline your company operations and complimentary up your time to focus on more crucial tasks. It makes good sense to have each call responded to without delay by our team. While we are on the phone giving out information, you can be constructing your business and dealing with plans.

Phone Answering Service - Intelligent Office Melbourne

Why not register for a 7 day free trial and test out our service. There is definitely no responsibility to continue with live answering after the trial and you can sign up online on our signup page so you can register at a time to match you. We are an Australia based service and understand business environment in Australia - virtual answering service.

Answering services manage both incoming and outgoing business communications for your company, allowing you to devote your time to other company jobs. However, finding a premium answering service that understands your business's particular requirements can be difficult. Check out more + To assist you in your search for a partner, we have actually compiled this list of the top phone answering services in Australia.

The short response is there are no extra charges or charges! Upclose & Virtual offers a personalised phone answering service which implies your virtual receptionist constructs a connection with your consumers and with your personnel. We offer a free discovery session. There are no extra fees or charges for this service.

The details will be provided to you so that all your calls will automatically forward through to your virtual receptionist - inconvenience totally free and instant! Your virtual receptionist researches your organization website and discusses your business requirements to ensure that they are prepared to address your calls with a sound working understanding of your business - there's no robotic script reading! If you have consultation booking software your receptionist will familiarise themselves with the programs that you use - we are versatile to your needs! Your virtual receptionist will set up your after hours message bank after getting recommendations from you about the content that you would like on the message - its all about you and your preferences! Your virtual receptionist will prepare comprehensive notes of your business requirements so that on the occasion that they are away their 'back up pal' can handle your calls - we have you covered!.

Top 11 Call Answering Services For Small Businesses Sydney

If you have any questions or want to learn about our bundles, talk to among our group today.

Additional calls are billed at $3. 45 per call. At Virtual Headquarters the majority of our business is with long term customers and that's since there is no pressure. We want to be your live answering service partner in the call management cycle. We want your small business to be successful since that likewise indicates we are a success.

Nowadays there are many answering services getting in the industry and trying to use truly low answering service charges, but there is no worth in going with the most affordable answering service strategy if the receptionists are based upon the opposite of the world and the company has no experience - virtual answering service - phone answering.

Professional interaction is a critical function for any company, specifically during significant change. Your personnel might be spread out throughout the city, some working from home, some in the HQ, but your customers won't have an interest in how you've structured your workforce, they simply want a real individual to address their call.

Trusted by more than 25,000 businesses, from sole traders to major corporations

Get Started Today

Ready to transform your business communications? Contact us now for a free consultation.

Call Us

1-800-VIRTUAL

Email Us

info@virtualreceptionist.com

Live Chat

Available 24/7 on our website

© 2025 Virtual Receptionist Pro. All rights reserved.